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Using Stay Interviews to Improve Employee Retention & Engagement

25 June @ 1:00 pm - 2 July @ 10:00 am EDT


There is a strong business case for retaining your talent because:

Turnover is rampant

» Most resignations ever in the U.S. in April 2021
» 4% unemployment rate – 2.2% for college grads
» 63% of employees say it is likely they can find a job as good as the one they have
» 51% of employees & 60% of millennials are considering new employment opportunities
» Average tenure for employees in their 20s is less than 18 months

Turnover is expensive

» 16% of salary for jobs under $30,000 – replacing a $ 10-hour employee costs $3,328
» 20% of wages for $30-50,000 jobs – replacing a $40,000 employee costs $8,000
» Up to 213% of salary for management positions; replacing a $100,000 employee can cost $200,000

And your most talented employees:

» Are more likely to be recruited with more opportunities available to them
» Are the most expensive to replace
» May take top performers and/or customers with them

Why Should You Attend

Managers account for 70% of the variance in employee engagement & retention with:

» 65% of employees leaving their boss – not their job
» Because of poor managers, productive employees leave organizations even when satisfied with the pay & perks
» The prism through which employees see their organization is their view of their manager
» Managers being the best resource for improving retention & engagement

The most important thing a manager can do is build trust with his/her direct reports. Employees who trust their managers stay & give their best. And stay interviews build trust because they:

» Re-recruit talent by understanding why employees stay or might leave
» Make employees feel valued while improving engagement, productivity & retention
» Reinforce good relationships between managers & employees, forge new ones & help repair those that are strained
» Identify employees’ needs & how those needs can best be met, creating better employee experiences
» Prevent exit interviews

Areas Covered in the Session

#1. The Objectives of Stay Interviews
#2. What Stay Interviews Are
#3. What Stay Interviews Are Not
#4. Steps in Initiating a Stay Interview Program
#5. Conducting Stay Interviews
» Frequency & length
» Techniques & skills
» Core stay interview questions
» Sample potential issues & related probes of employees
» Closing a stay interview

#5. Following Through on Your Stay Interviews
» Components of a stay interview action plan
» Stay interview cautions
» Three-step process for retaining employees

Who Will Benefit

» Anyone with leadership, management, or supervisory responsibility
To Register (or) for more details please click on the below link:
<a href=”https://shorturl.at/2WPS1″<https://shorturl.at/2WPS1/a>
Email: support@concordeducations.com
Tel: (989)341-8773


25 June @ 1:00 pm EDT
2 July @ 10:00 am EDT
Event Category:


View Organizer Website


Contact Name
Mathew George
Contact Email Address
Affiliation: Name of the organization, school, or business associated with the event


59 Lukens Dr, New Castle, Delaware 19720, USA
59 Lukens Dr, New Castle, Delaware 19720, USA
New Castle, DE 19720 United States
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